of people read SMS messages within 24 hours.
Automated Lead Follow Up
SMS response rates, compared to 6% for email.
of consumers say they’re more likely to engage with businesses via SMS.
What is automated lead follow up?
Instant Reservation Response
A customer fills out a reservation or inquiry form, then they immediately get a text like: “Thanks for reaching out to [Your Business Name]! We got your request—someone from our team will confirm shortly. Looking forward to having you!”
Missed Opportunity Follow-Up
Someone clicks your menu, starts a form, or messages but doesn’t finish. They get a follow-up text: “Still thinking about coming by? We’ve got specials tonight. Let us know if you want us to save you a spot!”